FAQ

Click any case on main page.
Next, specify the number of cases you want to open and click "Open Case".
The game starts, and immediately the game drum with different CS:GO skins starts.
After a few seconds it stops, and only your luck determines which skin you will get!

Press the «Add Balance» button at the top right of the page. Next, select the method and amount of recharge.
Confirm the information by pressing the «Add balance» button, and follow the instructions on the page.

Press the «Add balance» in the upper right corner of the page. Then select the payment method: «Pay with skins».

This promo code is applied on the deposit page.

To activate a prepaid code, click on «Add balance» button at the top right of the page. Then select the «G2A Promocode» or «Kinguin Promocode» refill method and enter the code in the appropriate field. After pressing the button «Add balance» the money will be credited to your balance.

You can withdraw it to Steam, add to the Contract, upgrade or sell and receive additional bonus.  
All actions, except upgrades, are performed in your profile. Click on your avatar in the upper right corner of the page and then hover your mouse over an item in your inventory.
After that, three buttons will be displayed on the skin: «To Contracts», «Withdraw» and «Sell for more».

Contracts allow you to exchange multiple skins for one more expensive. You can add from 3 to 10 items to your contract.

Click on Contracts, add the items you want to exchange (they are at the bottom of the page) and click on «Create contract».

With Upgrades, you can improve your skins to rarer and more expensive ones. You also have the opportunity to exchange your balance for the desired skin. To do this, go to Upgrades page, specify the balance or select the item you want to improve, select the desired skin and click on the "Upgrade" button.

You can spin the Bonus Wheel every day. To do this you just need to subscribe to the news on Wheel page.

1.    Go to the Bonus Wheel page.
2.    Click on the "Enter Secret Code" button.
3.    Enter your code and click the "Activate" button.

Generally, users getting their funds within a minute after payment.
If you made a deposit 20 minutes ago and still have not received money onto your account, please contact our technical support by clicking on the button "Help" on the bottom of the page. 

If you have problems with withdrawal of prizes, you should contact our consultant by clicking on the "Help" button at the bottom of the page.

- You deposit the amount needed for a particular giveaway and may participate once;

- The prize is drawn among all participants participating in the giveaway at the start of the giveaway;

- The time until the winner is determined is specified in the giveaway timer;

- You don't have to take part in the current giveaway and can wait to take part in the one you like better.